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Transforming Government through Digitization

By Sushmita Rai, 3rd Eye Advisory Ltd
Transforming Government through Digitization

India, the dynamic country is witnessing an unprecedented growth in terms of connectivity, data and broadband which will transform the way government serves its citizens. Digitization is harnessing the power of connecting people, process, data and things and is the most important key of innovative development. By keeping in mind the importance of digitization and its positive effect on each and every citizen enables the government to adopt the major evolved technique of improving or digitizing the services.

The key decisions taken on August 7, 2014 to implement a programme 'Digital India' to transform India into digital empowered society and knowledge economy. The vision of Digital India aims to transform the country into a digitally empowered society and knowledge economy. The programme will be implemented in phases till 2018. The Digital India is transnational in nature and would ensure that Government services are available to citizens electronically. It would also bring in public accountability through mandated delivery of government's services electronically. A unique ID and e-Pramaan based on authentic and standard based inter-operable and integrated government applications and data basis.

A report by the Columbia University has identified that digitization has a larger contribution to GDP than stand-alone technologies. It states that a 10 point increase in digitization yields a 0.74% increase in per capita GDP. The evolution of digitization and its adoption will strengthen the nation and its citizens economically, moreover will help government to reach out to citizens in the remotest of locations and make them a part of India's growth. Focusing on the weaker section of the society will help in overcoming the major obstacles or challenges that governments face in providing high quality services to all users. It will be increasingly important for government to understand the interconnectedness of various issues (from user's perspectives) and to re-think approaches and foster ways of addressing inequalities across society. To achieve success in responding to these complex challenges, governments will need to recognize the strength and opportunities available through digital technologies.

The government's digitizing India vision has been designed around three core areas:

  • Digital infrastructure for every citizen of India (providing e-governance to citizens)
  • Governance and service on demand (to simplify governance)
  • Digitally empowering the citizens.

There is a lot more need of re-evaluating the education system as within the education space most of the remotest schools do not have access to standardized best-in-class learning materials and experts. Through this transformation each and every student would be getting a chance to be digitally literate, in a world being driven by technology. Street lighting, which forms 1.5% of total electricity consumption (according to McKinsey) in India, can be transformed through digitization. Besides, smart street lighting initiatives can also reduce crime in the area by 7% because of better visibility (according to Cisco's estimates).

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Article by: IT Advisory, 3rd Eye Advisory Ltd
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